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Late trains often make up time en route and may arrive earlier than expected. When trains are late, we suggest you arrive at your departure station prior to the estimated arrival or departure time.

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Safety & Security

Amtrak Police

Amtrak Police Safeguard America's Railroad and the Rail-Traveling Public

Amtrak, along with the Amtrak Police Department, has a range of behind-the-scenes and front-line security measures in place to ensure passenger rail security.

Amtrak Police K9 Officers Numerous behind-the-scenes and front-line security measures are in place to ensure passenger security, including Amtrak Police Department uniformed police officers and Special Operations Units, random passenger and carry-on baggage screening and inspections, K-9 units, checked baggage screening and onboard ID checks.

Random screening and inspection of passengers and their personal items will be completed as quickly as possible — usually in less than a minute. Passengers failing to consent to security procedures will be denied access to trains and refused carriage, and a refund will be offered.

If you See Something, Say Something

The Amtrak Police Department recognizes the value of our passengers and employees as an extra set of eyes and ears and asks for your help in identifying possible safety or security concerns. If you something suspicious or unusual, speak directly with any on-duty officer, station personnel, train crew member, or dial our 24-hour call center at 1-800-331-0008, or 911 and report it immediately.

Crime Prevention Tips for Travelers

At Stations

Amtrak Police Train Safety

  • Stand back from the edge of the platform and exercise caution on stairs and escalators.
  • Do not leave your baggage and belongings unattended. Never accept a package or baggage from strangers.
  • Only use authorized Amtrak Red Cap service for baggage assistance.
  • Carry handbags with the closure against your body. Place wallets in front or inside pockets.
  • Never display large sums of money while in a crowd and be aware of anyone watching your credit or debit card transactions.
  • Do not approach or pat police dogs.
Onboard Trains
  • Exercise caution when stepping over the gap between the train and platform and help children when boarding and leaving the train. Never attempt to board or exit a moving train.
  • Watch your step moving from car to car while the train is in motion, as the vestibules can be slippery.
  • Always wear shoes when moving around the train and use seat backs and handrails for stability.
  • Make sure you have a tag with your name and address on the outside of all your bags (your conductor can provide a baggage tag if needed).
  • Stow your baggage on overhead racks or in designated storage areas. Do not place anything under seats.
  • Keep valuable items with you at all times.
  • Familiarize yourself with the safety card found in most seat backs.

The Amtrak Police Department encourages anyone who notices something suspicious or unusual to speak directly with our on-duty officers, station personnel, train crew members, or to dial our 24-hour call center at 1-800-331-0008, or 911 and report it immediately.