January 6, 2014
With extreme cold conditions forecast to impact the Northeast, Amtrak will operate a modified schedule on the Northeast Corridor between Washington and Boston, as well as the Empire Line between New York City and Albany on Tuesday, Jan. 7, 2014.
Acela Express and Northeast Regional service will operate between Boston and Washington, though passengers should expect reduced frequencies. Service will operate on the Empire Line between New York City and Albany as well, with some reduced frequencies.
Passengers holding reservations that require modification are being accommodated on other trains and proactively notified by Amtrak Customer Service. A range of tools – including Amtrak.com, smartphone apps and 1-800-USA-RAIL – are available to assist in travel planning.
Other corridor services, including the Keystone Service (New York – Harrisburg, Pa.), Amtrak Downeaster (Brunswick, Maine – Boston) and the Springfield Shuttle (New Haven, Ct. – Springfield, Mass.), are expected to operate a normal schedule.
Passengers who have paid but choose not to travel due to this service disruption can receive a refund or a voucher for future travel. Some reservations booked online can be modified or canceled on Amtrak.com or by using the free Amtrak mobile app.
Amtrak regrets any inconvenience. This information is correct as of the above time and date. Information is subject to change as conditions warrant. Passengers are encouraged to call 800-USA-RAIL or visit Amtrak.com/alerts for Service Alerts and Passenger Notices. Schedule information and train status updates are available at the Amtrak.com home page.