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Lost Items

Reports for lost or misplaced items left on trains or in stations must be submitted within 30 days of travel. For best results, submit your report at your arrival station; otherwise call Amtrak at 1-800-USA-RAIL (1-800-872-7245).

When reporting a lost item, please have the following information ready:

  • A thorough description of the lost item, including a description of the size, color, brand, condition, and any other distinguishing features.
  • Your date or dates of travel.
  • Your departure and arrival stations.
  • Your train names and numbers.

Please note that Amtrak is not liable for lost or misplaced items.

Checked Baggage Information

Information about lost checked baggage can be found in the "Damaged, Lost or Delayed Baggage and Limitation of Liability" section of our Baggage Policy and Information page.