In addition to self-service handcarts in a number of Amtrak stations, you can count on uniformed Red Caps to provide free baggage-handling assistance at many major stations. We recommend that you accept assistance from only uniformed Red Cap agents. All baggage handled by Red Cap is protected by a claim check.
Find your station to see if Red Cap service is available.
If you need assistance with baggage moving through the station using a station-provided wheelchair or people mover, etc., please let us know as far in advance as possible. This service is available at most staffed stations.
