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Routes > Northeast

Route Performanace

We know that on-time performance is an important ingredient in fulfilling Amtrak's quest for providing quality customer service. As many of you know, the tracks Amtrak trains travel outside of the Northeast Corridor are owned by various freight railroads. We offer this information as an opportunity for you to follow along as we work with those railroads on the path to improvement and to assist you in planning your trip.

Empire Service

New York - Albany - Syracuse - Rochester - Buffalo - Niagara Falls

On-Time Performance (Route)
February 2010Last 12 Months
88.4% 88.6%
View Performance by Train

Glossary of Terms

Primary Cause of Delays
February 2010
Track and Signals: 33.9%
  • 74.2% on CSX Corporation
  • 25.1% on Metro-North Railroad
  • 0.7% on Amtrak
Train Interference: 33.7%
  • 56.4% on CSX Corporation
  • 35.7% on Metro-North Railroad
  • 7.9% on Amtrak
Operational: 15.4%
  • 79.9% on CSX Corporation
  • 12.9% on Amtrak
  • 7.2% on Metro-North Railroad
Top three causes of delays, in % of delay minutes, may not add up to 100%.
Route Display
  • Amtrak (New York, NY - Yonkers, NY)
  • Metro North Railroad (Yonkers, NY - Poughkeepsie, NY)
  • CSX (Poughkeepsie, NY - Niagra Falls, NY)
  • Canadian National (Niagra Falls, NY - Toronto, ON)