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Northeast Regional On-Time Performance

We know that on-time performance is an important ingredient in fulfilling Amtrak's quest for providing quality customer service. As many of you know, the tracks Amtrak trains travel outside of the Northeast Corridor are owned by various freight railroads. We offer this information as an opportunity for you to follow along as we work with those railroads on the path to improvement and to assist you in planning your trip.

Major Cities Served

Boston - Providence / Springfield - Hartford - New York - Washington, DC - Lynchburg / Richmond - Petersburg - Norfolk / Newport News - Virginia Beach

On-Time Performance (Route)
July 2014Last 12 Months
73.0% 74.6%
View Performance by Train
Primary Cause of Delays
July 2014
Track and Signals: 25.9%
  • 54.0% on Amtrak
  • 28.3% on CSX Corporation
  • 14.9% on Metro-North Railroad
Train Interference: 23.9%
  • 45.8% on Amtrak
  • 44.9% on CSX Corporation
  • 6.8% on Metro-North Railroad
Passenger: 17.6%
  • 66.3% on Amtrak
  • 24.2% on CSX Corporation
  • 5.7% on Metro-North Railroad
Top three causes of delays, in % of delay minutes, may not add up to 100%.

Glossary of Terms

Route Display
  • Amtrak (Boston, MA, Springfield, MA - New Haven, CT; New Rochelle, NY - Washington, DC)
  • Metro North Railroad (New Haven, CT - New Rochelle, NY)
  • CSX (Washington, DC - Newport News, VA)
  • Norfolk Southern (Washington, DC - Lynchburg, VA)