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Our booking system is temporarily unavailable. For immediate assistance, call 1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590).
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Illinois Service On-Time Performance

We know that on-time performance is an important ingredient in fulfilling Amtrak's quest for providing quality customer service. As many of you know, the tracks Amtrak trains travel outside of the Northeast Corridor are owned by various freight railroads. We offer this information as an opportunity for you to follow along as we work with those railroads on the path to improvement and to assist you in planning your trip.

Major Cities Served

Chicago - Quincy/St.Louis/Carbondale

On-Time Performance (Route)
September 2014Last 12 Months
58.8% 58.3%
View Performance by Train
Primary Cause of Delays
September 2014
Train Interference: 52.7%
  • 47.4% on Union Pacific
  • 28.8% on CN - IC (Former GTW and IC)
  • 11.9% on BNSF Railway Company
Track and Signals: 24.6%
  • 40.7% on Union Pacific
  • 32.8% on CN - IC (Former GTW and IC)
  • 16.6% on BNSF Railway Company
Operational: 7.0%
  • 27.0% on Union Pacific
  • 21.5% on BNSF Railway Company
  • 20.5% on Terminal Railroad Assn. Of St. Louis (TRRA)
Top three causes of delays, in % of delay minutes, may not add up to 100%.

Glossary of Terms

Route Display
  • BNSF Railway Company (Chicago, IL - Quincy, IL)
  • Canadian National (Chicago, IL - Carbondale, IL; Chicago, IL - Joliet, IL)
  • Union Pacific (Joliet, IL - St. Louis, MO)